Return & Refund Policy
We want every group trip booked through Partyin.co to be an unforgettable experience. If something does go wrong, this policy explains exactly what you're entitled to and how to request it.
Last updated: 14 July 2026
Cancel more than 60 days before your trip and get a full refund on packages.
Cancellations within 14 days of the trip are non-refundable. Deposits are always non-refundable.
1. Overview
This policy explains how cancellations, returns, and refunds work for bookings made through Partyin.co. Because our products are travel experiences and group services — not physical goods — our policy reflects the costs we incur on your behalf when a booking is confirmed. We aim to be as fair and transparent as possible.
2. Package Cancellation Policy
The following cancellation schedule applies to all Partyin.co travel packages (bachelor parties, bachelorette trips, party weekends, and luxury packages):
| Notice period before trip | Refund |
|---|---|
| More than 60 days | Full refund of amount paid (minus payment processing fees) |
| 30–60 days | 50% refund of amount paid |
| 14–29 days | 25% refund of amount paid |
| Less than 14 days | No refund |
| No-show | No refund |
Deposits paid to secure a date are non-refundable once the booking is confirmed, regardless of the cancellation date.
3. Activity Cancellation Policy
Individual activities (nightlife, boat parties, wellness, food experiences, etc.) booked through Partyin.co are subject to the following terms:
| Notice period before activity | Refund |
|---|---|
| More than 14 days | Full refund of amount paid |
| 7–14 days | 50% refund of amount paid |
| Less than 7 days | No refund |
Activities provided by third-party suppliers may be subject to those suppliers' own cancellation terms, which we will communicate to you at the time of booking.
4. How to Request a Cancellation or Refund
To cancel a booking and request a refund, contact us by email at [email protected] with the following information:
- Your full name and booking reference number
- The trip or activity you wish to cancel
- Your travel date
- Reason for cancellation (optional but helpful)
We will confirm receipt within one business day and process any eligible refund within 7–10 business days back to the original payment method.
5. Force Majeure & Extraordinary Circumstances
If your trip is affected by circumstances beyond reasonable control — including but not limited to government travel bans, natural disasters, or venue closure — we will work with you to reschedule the trip at no extra charge, or provide a full credit toward a future booking.
Cash refunds in force majeure situations are subject to what we are able to recover from our own suppliers, but we will always pass on 100% of any amounts recovered on your behalf.
6. Changes to Your Booking
We understand that group travel plans sometimes need to flex. You may request changes to your booking (dates, group size, activities) free of charge up to 30 days before the trip, subject to supplier availability.
Changes requested within 30 days of the trip may incur a change fee of up to 10% of the affected service value. We will always quote the cost of any change before applying it.
7. Digital Services & Planning Fees
Trip planning, proposal, and consultation services provided digitally (AI planner, custom itinerary building, venue research) are delivered immediately upon purchase and are therefore non-refundable once the service has been rendered.
8. Disputes & Chargebacks
We always prefer to resolve issues directly and quickly. If you are unhappy with any aspect of our service, please contact us first at [email protected] before initiating a chargeback or dispute with your bank or card issuer.
For unresolved disputes, EU consumers may also use the European Commission's Online Dispute Resolution (ODR) platform.
9. Contact Us
For any refund or cancellation request, reach out via:
Email: [email protected]
Address: de Regge 3, Eindhoven, The Netherlands · KvK 72260769
We respond to all refund requests within one business day.
Need to cancel or request a refund?
Contact us and we'll get back to you within one business day.